Privacy Policy

Who we are

Brisbane Solar and Battery is a Queensland-based solar panel and battery storage installation company serving the Greater Brisbane region.

Our website address is: https://brisbanesolarandbattery.com.au.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form — including your name, email address, and the comment itself — along with your IP address and browser user agent string to help with spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to check whether you are using it. The Gravatar service privacy policy is available at: automattic.com/privacy. After your comment is approved, your profile picture may be visible to the public alongside your comment.

Media

If you upload images to our website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Our website uses cookies in the following situations:

Cookie typePurposeDuration
Comment opt-inSaves your name, email and website so you don’t have to re-enter them when leaving another comment.1 year
Login checkA temporary cookie set when you visit the login page to check if your browser accepts cookies. Contains no personal data.Session
Login sessionSaves your login credentials and screen display preferences when you log in. Selecting “Remember Me” extends this to two weeks.2 days
Screen optionsSaves your screen display choices after logging in.1 year
Article editSaved in your browser when you edit or publish an article. Contains only the post ID of the article — no personal data.1 day

If you log out of your account, all login cookies will be removed from your browser.

Embedded content from other websites

Pages on this site may include embedded content such as videos, images, articles and other media from external websites. Embedded content from other websites behaves in exactly the same way as if you had visited that website directly.

These external websites may:

  • Collect data about you
  • Use cookies and tracking pixels
  • Embed additional third-party tracking
  • Monitor your interaction with that embedded content
  • Track your interaction if you have an account and are logged in to that website

We recommend reviewing the privacy policies of any third-party services whose content appears on our site, including Google Maps, YouTube and any social media platforms.

Who we share your data with

We do not sell, trade or share your personal information with third parties for commercial purposes. Your data may be shared only in the following limited circumstances:

  • Password reset: If you request a password reset, your IP address will be included in the reset email.
  • Spam detection: Visitor comments may be checked through an automated spam detection service.
  • Legal obligation: If required by law or a government authority, we may need to disclose your information.

How long we retain your data

If you leave a comment on our site, the comment and its associated metadata are retained indefinitely. This allows us to recognise and automatically approve follow-up comments rather than holding them in a moderation queue.

For users who register on our website, we also store the personal information provided in their user profile. All registered users can view, edit or delete their personal information at any time — except they cannot change their username. Website administrators can also view and edit this information.

What rights you have over your data

Under Australian privacy law and applicable data protection regulations, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete data.
  • Erasure: Request that we delete your personal data, subject to legal obligations.
  • Portability: Request an exported file of all personal data we hold about you, including data you have provided to us.
  • Objection: Object to how we process your personal data in certain circumstances.

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you — this does not include data we are legally required to retain for administrative, legal or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. This may involve transferring your data to servers located outside Australia.

Our website is hosted on servers within Australia via Hostinger. Any data transfers outside Australia are carried out with appropriate safeguards in place in accordance with the Australian Privacy Act 1988.

Questions about this policy?

If you have any questions about this Privacy Policy, how we handle your personal data, or wish to exercise any of your rights, please contact us directly:

Brisbane Solar and Battery info@brisbanesolarandbattery.com.au
(07) 3123 4567 —

We aim to respond to all privacy-related enquiries within 5 business days.